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Universidad de Monterrey (UDEM)

Universidad de Monterrey (UDEM) develops international, competitive organizations through innovation and continuous Improvement in all business processes in order to achieve world-class success. UDEM relies on two key factors: operational excellence to develop an organizational culture that is aware of its tools, systems and principles and their effect on the business results; and innovation to improve products, processes and systems through challenging the status-quo to achieve the competitiveness necessary to catch the business opportunities in the market.

UDEM works closely with all types of industries through their memberships and cluster projects. Within UDEM, the Division of Extension, Consulting and Research has developed a model through the expertise of academic staff, in conjunction with the knowledge of a consultants’ team, allowing them to fulfill customers’ needs. UDEM invites you to work with their experts, consultants, researchers and technologists to help you in your path to success.


Spanish, English


Mexico, Latin America, North America


Automotive, Electronics, Services, Logistics, Food, Health Care, Manufacturing, Public Sector, Higher Education

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Certified Facilitators

J. Eduardo Amezcua

J. Eduardo Amezcua

Project Manager

J. Eduardo Amezcua Martínez is a project manager and an associate professor at Universidad de Monterrey (UDEM). He obtained a BS in industrial and systems engineering and a MS in quality and productivity at ITESM. Mr. Amezcua has gained international experience working in New Zealand and the United States. He has done industrial engineering projects in several industries such as food processing, ceramics, printing, beverage and software. Mr. Amezcua also delivers training and consulting in manufacturing and service environments. 

Fernando Gonzalez

Fernando Gonzalez


Fernando Gonzalez Aleu is an associate professor at the Universidad de Monterrey (UDEM) in Mexico. He received a BS in mechanical and management engineering at UDEM in 1993, an MS at ITESM in 1999, and both a MS and PhD in industrial and systems engineering from Virginia Tech in 2015 and 2016, respectively. His research focuses on the applications of continuous improvement projects and operational excellence. Prior industry experience includes 15 years implementing quality, environmental and management systems. Mr. Gonzalez is a member of the Institute of Industrial and Systems Engineers (IISE), American Society for Engineering Management (ASEM), American Society for Quality (ASQ) and IEOM Society.

Jacobo Tijerina

Jacobo Tijerina

Director of Extension, Consulting, and Research (DIECI)

Jacobo Tijerina Aguilera is the director of the Extension, Consulting and Research Division at Universidad de Monterrey (UDEM) in Mexico. He has a BS in industrial and systems Engineering, MS in applied statistics and MS in industrial engineering all from ITESM. Currently he is enrolled at Universitat Politècnica de València to obtain a PhD in design, fabrication and project management. Mr. Tijerina has done research and consulting projects with companies in the automotive, food & beverages, electronic industries and government offices. He also delivers training regarding Six Sigma, Lean Six Sigma and engineering economics, among others. Mr. Tijerina is a member of the Institute of Industrial and Systems Engineers (IISE).